Hotel towels and robes aren’t simply free to take
Most hotels want their guests to feel at home and offer complimentary items to use such as toiletries, tea, coffee and robes.
However, if you’re familiar with the American sit-com, Friends, you’ll know that some guests can overstep the mark – or even cram a suitcase full of hotel amenities which aren’t supposed to be taken.
While some complimentary items are intended for guest use, there can be a fine line between room furnishings, which are off-limits to customers.
Express.co.uk can reveal the etiquette when it comes what complimentary items are okay to take.
Hotels explain reusable items must be left by guests
The general rule is that small, consumable products like toiletries and stationery are yours to take and use as you’d like.
Miniature toiletries and tiny bars of soap are there for the taking. Hotels now offer anything from basic to high end products, all in 100ml size portions, making them perfect to stow away in hand luggage.
Isabelle Pinson, VP EMEA at Hotels.com agreed. She commented: “The general rule is that small, consumable products like toiletries and stationery are yours to take and use as you’d like.
“Hotel freebies have had a serious upgrade over the past few years with high-quality, designer toiletries freely available.
“These travel-sized treats are wee worth getting your hands on.”
Some hotels charge on the hanger for robes and towels
You’re also okay to take toothbrushes, toothpaste and other personal care items such as sewing kits and cotton ear buds.
Liking to keep guests entertained, notepads, pens, newspapers and magazines are also complimentary and okay to take.
Surprisingly, it’s also okay to take the Gideon International Bibles.
A study by Laterooms.com revealed that 34,000 Bibles are taken from hotel rooms by Britons every year, as long with light bulbs, towels and TV remotes.
“Take the Bible, not the towels”, said Gideon International spokesman, Woody Murray, when speaking to NBC News.
“Our statistics show one-quarter of all travelers [sic] will read the Bible in the hotel rooms and each Bible has the potential to reach 2,300 people over its six-year life expectancy.”
However, towels and bath robes are a grey area. A whopping 68 per cent admitted to taking towels home with them, according to a survey conducted by The Telegraph.
However, according to travel experts, Trip Savvy, if you take more than your fair share guests should except an extra charge on your bill.
They said: “Robes and towels are such popular items for guests to take that many hotels now list the charge right on the hanger and will automatically bill the credit card on file for the extra cost of replacing those items.”
Pinson, from Hotels.com, agrees: “Items that can be reused such as linen, bath-robes, towels, appliances or fishing are property of the hotel and should be left behind.
“If you’re desperate for your own set of fluffy hotel robes, it’s worth checking if you can buy them as a number of hotels do sell branded robes and towels.”
Other items not okay to take are batteries and light bulbs, cutlery, picture frames and curtains, although these also came high on the list of top stolen hotel room items.