Flights: Virgin Atlantic and Norwegian Air ranked highest for regional excellence in Europe

Flights: Virgin Atlantic and Norwegian Air ranked highest for regional excellence in Europe

Airlines in Europe have been ranked on their excellence in seat comfort, cabin service, food and beverage, entertainment, and Wi-Fi  – and the results have been announced.

The Passenger Choice Awards has unveiled the best regional airlines for passengers in Europe.

The results were drawn from assenger feedback and insights gathered through the travel-planning app, TripIt by Airline Passenger Experience Association (APEX). 

Aeroflot Russian Airlines was ranked the best global service for Europe as well as being the best for seat comfort.

Norwegian Air also won two titles in the awards.

Flights: Virgin Atlantic and Norwegian Air ranked highest for regional excellence in Europe

It was rated the best low cost carrier for Europe and the best for Wi-Fi.

Virgin Atlantic was rated best for cabin service as well as food and beverage.

The global passenger award for major regional for Europe went to Greek airline Olympic Air.

Icelandair was voted best for Entertainment.

“Regional airlines around the world constantly strive to set new standards of in-flight excellence for their passengers; from regional content selections, to elevated meals, faster Wi-Fi, or service with a personal touch,” said APEX CEO, Joe Leader. 

Flights: Virgin Atlantic was rated best for cabin service as well as food and beverage

Flights: Virgin Atlantic was rated best for cabin service as well as food and beverage

“Airlines hold the feedback of their passengers in high regard, which is why they value receiving an honour like the APEX Passenger Choice Award, which represents the collective verified voice of their travellers.”

Norwegian Air have recently hit the headlines with their introduction of new slimline seats on their new fleet of planes which will offer more leg room for taller passengers.

Norwegian will introduce the new seats on their fleet of Boeing 737 Max’s and they will be 16.8 inches wide with a 30 inch pitch.

The average seat width is approximately 17 inches, while some American airlines offer as much as 19 inches.

This allows extra space onboard the flight, which tall passengers will be pleased to hear.

 Flights: Aeroflot Russian Airlines was ranked the best global service for Europe

Flights: Aeroflot Russian Airlines was ranked the best global service for Europe

The seats are also much lighter; they weigh 10kg, 1kg less than previous seating. It will mean less weight onboard as well as less fuel being burned.

Norwegian’s new fleet will be used for their UK to New York and Boston routes.

The recipients of the 2019 Global Passenger Choice Awards will be on announced September 24.

Passenger Choice Awards: Europe

Best Seat Comfort: Aeroflot Russian Airlines

Best Cabin Service: Virgin Atlantic

Best Food and Beverage: Virgin Atlantic

Best Entertainment:Icelandair

Best Wi-Fi: Norwegian Air

Best Overall in Region: Europe

Best Global: Aeroflot Russian Airlines

Best Major Regional: Olympic Air

Best LCC: Norwegian Air

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