The IT failure affected the CCTV system delaying the processing of passengers at the airport’s international terminal and domestic terminal one and two.

Without a functioning CCTV system, airport staff were unable to process passengers for their flights with delay times of over two hours.

Hundreds of passengers have therefore been left angry and have heavily criticised the airport over the technical hitch. 

According to AAP, an airport spokesperson commented: “The safety and security of our passengers is our number one priority and we are pleased to say that all systems are operating as normal.”

The technical glitch has now been resolved but as a result the airport is playing catch up.

In a Twitter update the airport released a statement to say: “We are working hard to catch up any delays.”

However the airport is urging passengers to “contact your airline for flight status” but that passengers should brace for disruption to their travel plans. 

JetStar and Virgin Australia announced all of their flights this morning are running to schedule.

Sydney AirportABC News

Sydney Airport hit with major delays following a technical failure

Tigerair is working hard to keep any disruption to a minimum

However, Tigerair confirmed to AAP that seven of it’s morning flights were disrupted and that passengers should expect further delays. 

The airline have released a statement to say: “Tigerair is working hard to keep any disruption to a minimum. The majority of delayed services are within 30 minutes to 60 minutes.”

Other Australian airports are also suffering from the delays with all passengers advised to check with their airline before they travel. 

According to News.com Friday is one of the biggest travel days and therefore the knock on effect of the glitch has heightened the situation.

Sydney Airport’s terminal T3 is operated by a different service, Qantas, and did not experience to same operation failure. 

The general manager of corporate affairs at the airport, Sally Fielke, released a statement to say that they are “fully operational” but the problem has affected outbound flights. 

According to ABC news passengers were still advised to avoid the terminal this morning and check the status of their flight before departing.

A tweet from Sydney Airport said at 6:08am local time. “We’re advising passengers and visitors to avoid T1 and T2 until further notice.”

Source of Travel News

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